** Attention Plantronics CS351N w/HL10 Handset Lifter Headset System Users – Plantronics has announced the End of Life (August 2011) and the End of Support dates for the CS351N w/HL10 Handset Lifter. **
In August 2011 Plantronics announced the End of Life for the CS351N w/HL10 Handset Lifter. Plantronics will usually support spares and accessories for two years after product End of Life.
The CS510 w/HL10 Handset Lifter is the replacement for the CS351N w/HL10 Handset Lifter and has the same or lower price.
For details click on the "Plantronics CS to CS500 Frequently Asked Questions (FAQ)" button below. Note that FAQ # 3 provides the End of Life date of August 2011 and FAQ # 5 provides the End of Support information.
The CS510 w/HL10 Handset Lifter has many new improvements. If you are currently using a Plantronics CS351N w/HL10 Handset Lifter Wireless Headset System or looking for a new headset altogether you should check out the new and updated Plantronics CS520 w/HL10 Handset Lifter Headset System to make sure you are getting the best solution to meet your needs today and in the future.
The links below may help with the CS351N versus CS510 comparison and information about the transition.
You can click on the "Click Here for - Plantronics CS510 w/HL10 Handset Lifter Headset System" to be directed to the new CS510 w/HL10 Handset Lifter.
If you have any questions you can contact The Headset Team at 800-847-7068 to speak with one of our Plantronics Specialists. We are open 7 days a week.
Built on digitally-encrypted DECT 6.0 technology, the Plantronics SupraPlus® Wireless Professional Headset System lets contact center supervisors who desire mobility answer or end calls while away from the workstation—in unmatched comfort and with best-in-class audio quality.
Combining the clarity of traditional corded technology with the mobility of wireless, the SupraPlus Wireless encourages hands-free productivity for employees and lets contact center supervisors monitor agents and handle escalation cases up to 300 feet from their desk phone.
Designed for over-the-head comfort, the SupraPlus Wireless lets wearers converse easily with coworkers without removing the headset (Monaural design) or experience total-focus sound reduction (Binaural design). Both the Voice Tube and Noise-Canceling microphone filter out excessive background sound.
Plantronics SupraPlus Wireless System:
- Contact center supervisors can monitor agents and handle escalation cases up to 300 feet from their desk phone.
- Superior inbound and outbound sound quality clarifies and enhances customer communications and contact center agent efficiency.
- Wireless mobility helps agents solve customer problems real time and increase productivity.
- Use a discreet, flexible Voice Tube or a Noise-Canceling microphone that filters out background sound.
- Combines the clarity of traditional corded technology with the mobility of wireless.
- Employees can continue digitally secure phone conversations while moving about the contact center
- Voice-dedicated DECT 6.0 technology delivers premium audio quality
- Latest wireless technology ensures call privacy with digitally-encrypted security
- Conduct a full day of wireless business—talk hands-free for up to 10 hours
- No overnight wait: the headset is 80% recharged in 1.5 hours and fully recharged in under three hours
- For headset wearers sharing a workstation, the multi-shift feature allows agents working in different shifts to use their own headset with a single SupraPlus Wireless base ( When sharing a single base, only one person at a time may use their headset).
- Best-in-class audio—exceptional receive and transmit quality rivals landline phone performance.
- Multiple designs: choose the ability to converse easily with co-workers without removing the headset (Monaural earphone) or total-focus sound reduction (Binaural earphones).
- Design based on the popular all-day wearing style of the Plantronics SupraPlus®.
In the Box:
- Headset Base
- Phone cable
- Foam and Leatherette Cushions
- Spare Voice Tube (351, 361)
- AC Adapter
- Quick Start Guide
Spare & Accessories:
- 71775-01 - CS351 Headset
- 71777-01 - CS361 Headset
- 71778-01 - CS351n Headset
- 71779-01 - CS361N Headset
- 75050-01 - Spare charger only
- 75048-01 - Spare Charger and spare CS351N Headset
- 74049-01 - Spare Charger and spare CS361N Headset
- 29960-01 - Voice Tube, Clear
- 29960-20 - Voice Tube, Outr. Orange
- 29960-30 - Voice Tube, Passion Pink
- 29960-40 - Voice Tube, Serene Green
- 29960-50 - Voice Tube, Peaceful Purple
- 29960-60 - Voice Tube, Cool Blue
- 29960-70 - Voice Tube, Rainbow 6-Pack
- 61871-01 - Super Soft Ear Cushion
- 71781-01 - Ear Cushion, CS351, CS361
- 71782-01 - Ear Cushion, Leatherette, CS351, CS361
- 71783-01 - Battery Door CS351, CS361
- 71784-01 - Docking Cradle CS351, CS361
- 72742-01 - Headband Support CS351, CS361
- 65111-01 - Dual Filter Cable
- 64401-01 - AC Power Supply
- 66804-01 - AC Adapter (Australia / New Zealand)
- 60961-21 - Lifter model HL10
- 65116-01 - On Line Indicator
- 64399-03 - Battery (w/removal tool) CS351, CS361
One year warranty on this Plantronics Wireless System.