Plantronics will normally provide you a warranty replacement if it’s within the warranty period and complies with Plantronics warranty terms and policies.
To replace your headset under warranty you need to create an account, register your headsets and then request a replacement.
Click on link below (white box) marked “Plantronics Warranty Support Click Here”. Then click on the SUPPORT tab. The create an account, register your headset and the request a replacement sections will be on the right side of the Support tab. Plantronics may require proof of purchase for any warranty support.
Proof of Purchase Request Immediate Service: When you placed your order with The Headset Team you provided an email address. Your order confirmation was emailed to that address immediately after you placed your order.
The order confirmation email was From: theheadsetteam.com and the Subject: order yhst-24829564266054-XXXX from theheadsetteam.com (with XXXX being your unique order number). Searching your email for this order confirmation will be the fastest way to find your proof of purchase/order confirmation. You can click on the link in the order confirmation email for a color version of your order confirmation.
Proof of Purchase Research Request: If the above method is not available please provide the following information used for the purchase: Date of Purchase, Name (as it appears on the order), Billing Address, Shipping Address, Product Purchased and Amount. Provide this information and Click Here To Contact The Headset Team .