JPL Telecom Scout 3100 Update

On November 6th JPL Telecom announced the new release/product launch of the highly anticipated Scout 3100 DECT Wireless PTT Adapter which can be a replacement for the discontinued Poly/HP CA22CD-SC (see Poly End-of- Life announcement here).

Purchase Scout 3100

JPL plans to begin shipping the Scout 3100 in mid-January, with a FREE JPL Icon 100-PMX Headset.

The Headset Team is now accepting new orders for the Scout 3100. There is a waiting list and orders will be shipped in the order that they are received.

Per JPL Telecom, JPL Scout 3100 Release Plan includes a controlled release "To provide our customers with confidence in the product’s compatibility with their consoles, we will begin with a single-unit shipment for verification before fulfilling the rest of the order."

As part of the Scout 3100 release/launch, a JPL Icon 100-PMX Headset will be provided free of charge with every initial shipment. This complimentary headset allows The Headset Team dispatch center customers to experience JPL’s renowned headset performance firsthand.

Icon 100-PMX Headset

How To Purchase Your JPL Telecom Scout 3100

1: Place Your Order with THT

Place your order online or contact THT's 911 Dispatch Center expert Paul Chavez for special pricing at 602-344-9235 or PaulChavez@TheHeadsetTeam.com

2: Single Unit Shipment

One unit will be shipped and invoiced as soon as it is available (mid-January 2026). There is no cost for shipping.

3: Compatibility Check

The end user needs to verify the compatibility of the Scout 3100 with their console. Once tested, the results should be communicated to the The Headset Team.

4: Next Steps

4A: If Compatible
If the unit is compatible, the remaining order will be shipped as the product becomes available.

4B: If Not Compatible
If the unit is not compatible, THT will initiate a Return Merchandise Authorization (RMA), provide a return shipping label and will cancel the remaining balance on your purchase order.

Pricing Requests

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